Pre-Payment Process -
Please Read These Important Instructions
As an existing tenant that has already created an online account, you will need your username and password to login to your account.
If you do not have a current unit then stop and contact us during office hours.
(As of January 1, 2024, all new leases are month-to-month. If you signed a pre-paid lease prior to January 1, 2024, your long-term contract will remain in place as long as the space is leased continuously each year.)
If you are on a pre-payment plan, please read the information below to property process the payment. We use Storage Commander software to manage the facility and payment process. The wording the software uses can be a little confusing when making payments for 6 months or 12 months.
There are 2 important steps to complete to property enter and apply the payment.
When you get to the example screenshot shown below you must change the “PAYMENTS FOR THIS UNIT:” to match the number of months you are prepaying.
6 months: Change Payments for this unit to 6
12 months: Change Payments for this unit to 12
The payment total will take about 10 seconds to re-calculate.
DO NOT SELECT AUTOPAY- this will eliminate your discount. Pre-payment plans will be invoiced when it is time for renewal.